What is the guideline for communication between the bus driver and riders?

The guideline that emphasizes never talking unnecessarily with riders is rooted in safety and focus. When a bus driver is operating a vehicle, their primary responsibility is to ensure the safety of all passengers. Engaging in unnecessary conversation can distract the driver, diverting attention away from the road and potentially compromising safety.

Moreover, maintaining a professional demeanor by minimizing unsolicited dialogue allows the driver to concentrate fully on driving and monitoring the behavior of passengers. While it's important for drivers to be approachable and communicate when necessary, such as providing important announcements or instructions, keeping interactions to a minimum helps to maintain a safe and orderly environment on the bus.

In various scenarios, such as heavy traffic or complicated road conditions, the need for undistracted driving becomes even more critical, further underscoring why this approach is best.